| The Order Process |
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Estimate: Please submit a drawing with measurements and the site address so that we may provide you with a proposal. Estimate Approval & Deposit: Upon approval of your proposal, you will be required to sign and return it along with the signed portion on the back of this page as well as 50% deposit. Material Selection & Ordering: The material for your job needs to be selected from one of our slab distributors or from (Company Name). We have a wide variety of full slabs in stock to choose from. (Company Name) also has a large assortment of remnant pieces for small jobs (vanity tops, fireplaces, etc.) Review Pre-Production Checklist: We need all of the information and details of your job before we come to measure. If any information is missing at the time we measure, the production and installation of your job will be delayed. This is critical! Schedule Template: After we receive the above forms and deposit we will schedule a field measurement and template for your job. Perform Template: Our template maker will come out to your home to measure your job. Any change orders will be submitted at this time. If necessary, your job proposal will be re-estimated and issued again for your approval. Change Order/Adjust Quote (if necessary): We will proceed with scheduling your installation date once we have received a signed change order and/or signed proposal. Layout Approval: (Company Name) will make every effort to cut the pieces of your countertop to maximize the structural integrity and aesthetic beauty of the stone. We will try to minimize the number of seams required for your job. If you still wish to view the layout of your job you may do so; although it may delay the production of your job. Please notify us immediately if you wish to view your layout. Confirmation of Install Date: As a rule, (Company Name) usually schedules installations two weeks after the template is made only if all items on the pre-production checklist are complete. This date is subject to change and will become final when (Company Name) calls to confirm. At the time of confirmation we will inform you of the estimated time of day of your installation. Installation: Granite is heavy! Please have a clear path from your driveway to your kitchen so that our installation crews can navigate through your home easily. Please have walkways free of ice, snow and clutter. Also, if you have existing countertops, please make sure they are removed BEFORE we arrive for installation. (Company Name) does not remove existing countertops or plumbing. |


